Eg66 Privacy Policy — How your information is kept secure

01 What Information We Collect

We collect certain personal information when you register and use the eg66 platform. The purpose is straightforward — to give you the best and safest gaming experience possible. We never collect more data than we need.

• We only collect the information we need — nothing more
• A copy of your national ID or passport may be requested for KYC verification.
• No additional data is collected without your consent
• We do not automatically collect data from social media

02 How your collected data is used

Eg66 uses the information it collects for specific, clearly defined purposes. Every use of your data is governed by this privacy policy, and we never sell your information to advertisers or third parties.

• Verifying user identity for account creation and management
• Processing deposit and withdrawal transactions securely
• Delivering personalized bonus and promotional offers
• Analyzing gaming patterns to promote responsible gaming
• Providing more effective customer support
• Preventing fraud, money laundering, and irregularities
• Meeting legal obligations and reporting to regulatory bodies
• Never sold to advertising or marketing companies

03 Where your data is stored and for how long

Your data is stored on eg66's secure servers. All data centers operate in compliance with international security standards and undergo regular security audits.

• Core account data is retained for as long as your account remains active
• Transaction records may be retained for up to 5 years after account closure for legal compliance
• Backup data is stored in encrypted form
• Data is automatically deleted after the designated retention period

04 Sharing data with third parties

Eg66 does not generally share your personal information with third parties. However, there are limited circumstances where a degree of data sharing may be necessary.

• Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data necessary to process transactions
• Legal Authorities: Data may be disclosed in response to a valid court order or directive from a government authority
• Game Providers: Game providers may receive limited data necessary for operating the games
• Anti-Fraud System: Limited data is shared with security partners solely for fraud prevention
• Data is never sold to advertising companies or marketing agencies
• No data is shared with any third party without your consent

05 Cookie Policy

Eg66 uses cookies on its website and app to deliver a smarter, more personalized experience. Cookies are small text files saved to your device that help the site remember your preferences and activity.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled
• Functional Cookies: Remembers your preferences and language settings
• Analytics cookies: Helps us understand which sections of the site are used most
• Cookies can be blocked at any time through your browser settings
• We do not use cookies to track users for advertising purposes

06 Your Rights Over Your Data

Every registered user on eg66 holds certain important rights over their own data. We take those rights seriously.

• Right to access: You can request to see what information we hold about you
• Right to correction: You can request corrections to any inaccurate or outdated information
• Right to deletion: You can request deletion of any data that falls outside legal retention requirements
• Right to Object: You can object to the processing of your data for specific purposes
• Right to portability: You can request a copy of your data in a specified format
• Marketing opt-out: You can request to stop receiving promotional communications at any time

07 Privacy of children and minors

Eg66 is strictly for users aged 18 and above. We never knowingly collect information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately.

• eg66 is strictly prohibited for users under the age of 18
• We never knowingly collect data from minors
• ID verification may be requested if there is any doubt about a user's age
• Parents can use parental control software for added protection

08 Security measures

Eg66 applies industry-leading technical and administrative measures to keep your data safe. Our dedicated security team operates around the clock to detect and respond to any potential threats.

• All data transmissions are secured with 256-bit SSL/TLS encryption
• Two-Factor Authentication (2FA) support
• Regular third-party security audits and penetration testing
• Suspicious login attempts are automatically blocked
• 24/7 physical and digital security at our data centers
• Staff are granted access only to the data they need (Least Privilege)

09 Privacy Policy Updates

Eg66 reserves the right to update this privacy policy at any time. Registered users will be notified of significant changes via in-app notification.

• The date of each update is noted at the top of the page
• Users will be actively notified of any major changes
• Continued use of the platform after an update constitutes acceptance of the revised policy
• Previous versions are available upon request from support

10 Contact and complaints

If you have any questions, complaints, or requests regarding this privacy policy, feel free to reach out to us. We are always here to help.

Protecting your data is not just a legal obligation for us — it is a commitment to our users. eg66 believes that trust and transparency are the foundation of any lasting relationship.